FAQ
Shipping & Delivery
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How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes 7–14 business days, depending on your location. -
Do you offer free shipping?
Yes! We offer free shipping on all orders.
Returns & Refunds
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What if I don’t like the product?
No worries — we offer a 30-day return policy. If you’re not happy, you can return it for a full refund. -
How do I start a return?
Simply email us at support@homniva.com with your order number, and we’ll guide you through the process.
Payments
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What payment methods do you accept?
We accept all major debit/credit cards, Paypal, and secure payment gateways.
Orders
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Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email. -
Can I cancel or change my order?
Orders can be cancelled or changed within 24 hours of purchase.
Other Questions
If you have any other questions, feel free to reach us at support@homniva.com — our team will be happy to help!